7gme Privacy Policy

1. Introduction

This Privacy Policy explains how 7gme collects, uses, stores, and protects personal information provided by players who use the platform at 7gme.net. It applies to all registered users and visitors located in the Philippines.

By creating an account or continuing to use 7gme, you acknowledge that you have read this Privacy Policy and understand how your data is handled. If you do not agree with any part of this policy, please discontinue use of the platform and contact support if you wish to have your account closed.

This policy should be read alongside the Terms and Conditions, which govern your overall use of the 7gme platform. Together, these documents set out your rights and obligations as a player.

2. Data We Collect

7gme collects personal data through the account registration process, ongoing account use, and interactions with the platform's features. The types of data collected include:

You may also provide additional data voluntarily — for example, when contacting the support team or participating in surveys. This data is used only for the purpose for which it was submitted.

3. How We Use Your Data

7gme uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your player account, processing login requests, and delivering OTP verification.
• Identity verification (KYC): Confirming your age, identity, and eligibility to use the platform in compliance with applicable requirements.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso through supported local payment channels, including bank transfers and e-wallets such as GCash and Maya.
• Platform security: Detecting and preventing fraud, unauthorised access, money laundering, and other prohibited activities.
• Responsible gaming: Monitoring gaming activity to support player wellbeing and enable the use of limit-setting and self-exclusion tools.
• Customer support: Responding to your queries, resolving disputes, and managing account-related requests.
• Service improvement: Analysing usage patterns to improve platform performance, game offerings, and user experience.
• Communications: Sending account notifications, transaction confirmations, and relevant updates about the platform.

7gme will not use your personal data for purposes beyond those listed above without informing you first and, where required, obtaining your consent.

4. Sharing Your Data

7gme does not sell or rent your personal data to third parties. Data may be shared in the following limited circumstances:

• Payment processors: Transaction data is shared with the payment providers you use to deposit or withdraw funds. These providers handle data in accordance with their own privacy practices.
• Identity verification providers: Your identity documents and verification data may be processed by third-party KYC service providers engaged by 7gme to carry out compliance checks.
• Game providers: Technical data required for game functionality may be shared with the game studios and providers that supply titles available on the platform.
• Legal and regulatory obligations: 7gme may disclose personal data when required to do so by law, court order, or at the request of a competent authority.
• Business transfers: In the event of a merger, acquisition, or restructuring, player data may be transferred as part of that transaction. Players will be notified of any such change.

5. Data Retention

7gme retains personal data for as long as your account remains active and for a reasonable period thereafter, in line with applicable legal and regulatory requirements. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account and identity verification records are retained for the duration of the account plus the minimum period required under applicable regulations.
• Transaction records are kept for as long as required to fulfil financial reporting, anti-money laundering, and legal compliance obligations.
• Usage and activity data may be retained for a shorter period and used primarily for platform analytics and responsible gaming monitoring.
• Support communications are retained for a period sufficient to resolve disputes and respond to follow-up queries.

When data is no longer required for any lawful purpose, it is securely deleted or anonymised so that it can no longer be linked to your identity.

6. Security Measures

Keeping your data secure is a priority at 7gme. The platform uses a combination of technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.

• SSL encryption: All data transmitted between your device and the 7gme platform is encrypted using SSL/TLS protocols.
• Secure data storage: Player data is stored on secured servers with access controls that limit who can view or process it.
• OTP and two-factor verification: Account login and sensitive actions can be protected using one-time passwords sent to your registered mobile number.
• Access controls: Internal access to personal data is restricted to staff and systems that require it for legitimate operational purposes.
• Monitoring: Platform systems are monitored for unusual activity, potential security breaches, and signs of fraud.

While 7gme takes data security seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, enable OTP verification, and avoid accessing your account from shared devices.

7. Cookies and Tracking

7gme uses cookies and similar tracking technologies to improve platform performance, maintain your session, and understand how players interact with the site. Cookies are small data files stored on your device when you visit the platform.

The main types of cookies used on 7gme include:

• Essential cookies: Required for the platform to function correctly — for example, keeping you logged in during a session.
• Analytics cookies: Used to gather anonymised data about how the platform is used, helping us identify areas for improvement.
• Security cookies: Help detect and prevent fraudulent activity and protect account integrity.

Most browsers allow you to manage or disable cookies through their settings. Note that disabling essential cookies may affect your ability to use certain parts of the platform. Refer to your browser's help documentation for guidance on cookie management.

8. Your Rights

As a player on 7gme, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data 7gme holds about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to update it.
• Right to deletion: You may request that your personal data be deleted, subject to any legal obligations that require us to retain it.
• Right to restrict processing: In certain circumstances, you can ask us to limit how your data is used.
• Right to object: You may object to the use of your data for specific purposes, such as direct marketing communications.
• Right to data portability: Where applicable, you can request your data in a structured, commonly used format.

To exercise any of these rights, contact the 7gme support team at [email protected]. We will respond to your request within a reasonable timeframe and may need to verify your identity before processing it.

9. Minors

The 7gme platform is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, that account will be closed and the data deleted as promptly as possible.

If you believe a minor has gained access to the platform, please notify us immediately at [email protected] so that appropriate action can be taken.

10. Policy Changes

7gme may update this Privacy Policy from time to time to reflect changes in how we handle data, updates to applicable legal requirements, or improvements to our practices. The updated version will always be available on this page, and the date at the top of the policy will reflect when it was last revised.

For significant changes, we may notify registered players through in-platform messaging or via email. Continuing to use the platform after a policy update constitutes your acceptance of the revised terms. If you have concerns about a change, you are welcome to contact the support team.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, reach out to the 7gme support team. We are available around the clock to assist you.

• Email: [email protected]
• Live Chat: Available inside your logged-in account dashboard

For concerns specifically related to responsible gaming and self-exclusion, visit the Responsible Gaming page. For a full overview of your rights and obligations as a player, refer to the Terms and Conditions.